Degraded performance and intermittent outages

Incident Report for Git Integration for Jira

Resolved

We've deployed more fixes, and everything seems back to normal
Posted Aug 05, 2022 - 23:31 EDT

Monitoring

We've deployed some fixes.

Everything should be operational again, and CI/CD indexing has been re-enabled as well.

We're leaving the status as "Degraded" for the next several hours, while we monitor performance of the app, and ensure no further issues persist.
Posted Aug 04, 2022 - 22:39 EDT

Identified

For the past ~48 hours we've been experiencing intermittent outages in our "Global", "US", and "EU regions.
This has been affecting indexing of repos, as well as responsiveness of the app within Jira.

We've identified the culprit, and are working towards a fix.
We've temporarily disabled indexing of CI/CD data to stabilize the app.
Expect minor issues and/or degraded performance while we work through deploying a fix.
Posted Aug 04, 2022 - 14:19 EDT
This incident affected: Git Integration for Jira Cloud - Global Region.